Data Deletion Request
Learn how to request the removal of your personal and academic registration data.
Data Integrity and Retention
We retain participant data (names, contact details, branch classifications) for event operations, attendance logging, and certificate validation. If you wish to have your details permanently removed from our active database systems, you may submit a formal request.
1. How to Request Data Deletion
To request the deletion of your TownVibes account, event registrations, or contact details, please send an email from your registered email address:
**Subject line**: `Data Deletion Request - [Your Name]`
**Content details**: Please include your full name, registered phone number, and branch of study to help us locate your records.
2. Processing Timeline
Once we receive your deletion request email, our database administrators will verify the request and complete the deletion within **7–10 working days**. You will receive a confirmation email once your profile and registration logs have been permanently purged from our systems.
3. Crucial Exclusions
Please note that after data deletion is completed:
- Your points and ranking scores will be permanently deleted from the TownVibes leaderboard and cannot be restored.
- Your event attendance records will be purged, which means we will not be able to verify your participation or re-issue certificates in the future.
- Financial transaction logs processed via Razorpay will be archived as required by law for accounting and audit compliance.